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Mindset

Introduction to Emotional Intelligence

Learn how to master key positive psychology skills to help you stay engaged and effective in your practice. Emotional Intelligence in the workplace is a crucial skill for any allied health practitioner.

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Course

With instructor Therese Sullivan
Time to complete:

3 Hours

About this course

OTs encounter emotional challenges every day, but conventional training often overlooks these emotional complexities. Learning how to cultivate your own emotional intelligence will help you to not only manage your own emotions, but will result in being a more effective OT who creates strong connections with their colleagues and clients.

Ideal for:

OTs who want to elevate their emotional intelligence in the workplace.

You’ll learn how to:

  • Differentiate between positive and negative emotions and describe their distinct functions.
  • Explain the Broaden-and-Build Theory and its implications for personal and professional growth.
  • Define emotional intelligence (EI) and explain its importance in personal and professional contexts.
  • Understand the four dimensions of EI: noticing and understanding emotions in oneself, noticing and understanding emotions in others, regulating emotions, and using emotions to facilitate performance.
  • Develop skills to recognise and understand emotions within oneself, including the roles of thoughts, bodily sensations, action tendencies, and intensity.
  • Learn to accurately read and interpret others’ emotions through facial expressions, body language, and speech.
  • Understand the significance of effective emotion regulation for mental health, physical health, relationship satisfaction, and work performance.
  • Use emotional intelligence skills to improve personal and professional relationships.
  • Implement emotional regulation techniques to manage stress and enhance overall wellbeing.

About your instructor

Therese Sullivan

Hi, I’m Therese Sullivan, co-founder of Otuition and I’ve been an occupational therapist for eight years. I started out in work cover and tertiary hospital settings, but my path eventually led me to community disability and rehabilitation where I found my true passion.

Throughout my career, I’ve gained extensive experience in leadership, operations, cognitive rehabilitation, and working closely with the NDIS and SIL. I love that I get the opportunity to pass on what I’ve learned throughout my diverse career to others in the industry, hopefully making their life and the lives of their clients are little easier.

Therese Sullivan, Co-founder of Otuition. Smiling woman with long brown hair standing against a white brick wall

Syllabus

10 Lessons, reflective worksheets to apply the learnings from the course

  • Introducing Emotions
    • Introduction and Learning Outcomes
    • What Are Emotions?
    • Negative Emotions
    • Positive Emotions
  • Emotional Intelligence
    • What Is Emotional Intelligence?
    • Understanding Emotions in Oneself
    • Understanding Emotions in Others
    • Regulating Emotions
    • Using Emotions to Facilitate Performance
    • Conclusion

More information

This course will transform the way participants approach emotional intelligence in the workplace by emphasising the critical importance of understanding emotions in oneself and others. Rather than just recognising emotions as they arise, participants will learn to delve deeper into the nuances and functions of both positive and negative emotions.

A key component of this transformation is the recognition that emotions play a fundamental role in personal and professional contexts, influencing decision-making, relationships, and overall well-being. By exploring the Broaden-and-Build Theory and the dimensions of emotional intelligence, participants will gain a comprehensive understanding of how emotions can be harnessed to facilitate growth and performance.

For occupational therapists, mastering emotional intelligence is essential given the challenging and dynamic nature of our roles. This course encourages participants to adopt a reflective and proactive stance towards emotional intelligence. Instead of passively experiencing emotions, participants will learn to notice, understand, and regulate emotions effectively.

Participants will learn to utilise emotional intelligence skills to manage stress, improve mental and physical health, and achieve their goals with greater efficiency and satisfaction.