Otuition Education Pty Ltd – Privacy Policy

1. Introduction
   Otuition Education Pty Ltd (ABN:62 674 611 806) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

2. What is Personal Information and why do we collect it?
   Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.This Personal Information is obtained in many ways including [correspondence, by telephone, by email, via our website www.otuition.com.au, from your website, from media and publications, from other publicly available sources, from cookies] and from third parties. We don’t guarantee website links or policies of authorised third parties.We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

3. Sensitive Information
   Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.Sensitive information will be used by us only:

• • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Forum and Community Conduct
When participating in our forums or community sections, you must not use, share, or disclose any personal information or content shared by other members without their express written consent. This includes, but is not limited to, names, contact details, and any sensitive information shared within the forum.

4. Third Parties
   Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

5. Disclosure of Personal Information
   Your Personal Information may be disclosed in a number of circumstances including the following:

• • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

6. Anonymous Data Use and Sale
   We may aggregate and anonymise your Personal Information to create statistical data which we may use for commercial purpose, including selling to third parties. This aggregated data will not personally identify you or any other individual.

7. Security of Personal Information
   We take reasonable steps to ensure the security of your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. Your data is gathered and held within our primary platforms, Circle and Outseta, both of which adhere to industry-standard security protocols. Circle employs robust measures, including data encryption and regular security updates, to protect user data. Similarly, Outseta uses secure servers and encrypted connections to safeguard personal information. For more detailed information, please refer to Circle’s security policies and Outseta’s security measures.

8. Access to your Personal Information
   You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.Otuition Education Pty Ltd will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.To protect your Personal Information, we may require identification from you before releasing the requested information

9. Maintaining the Quality of your Personal Information
   It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

10. Policy Updates
    This Policy may change from time to time and is available on our website.

11. Privacy Policy Complaints and Enquiries
    If you have any queries or complaints about our Privacy Policy please contact us at:Otuition Education Pty Ltd (ABN:62 674 611 806)hello@otuition.com.au

    Website: www.otuition.com.au